COVID-19 / Coronavirus, Cancellation / postponement conditions, Health security for our guests

COVID-19 / Coronavirus, Cancellation / postponement conditions, Health security for our guests

Dear friends, dear hosts,

Due to the health crisis linked to COVID-19, we are unfortunately sorry to announce that our guest house is closed until June 02, 2020 inclusive. This date may be revised depending on the evolution of the pandemic.
We are of course reachable and at your service via social networks, telephone or email.

Cancellation / postponement conditions :

  1. For our guests who have already booked and who face exceptional and unavoidable conditions or a case of force majeure which prevent them from enjoying their stay, a postponement of stay coupon of the value of the deposit paid, valid for 18 months, will be sent to you supplied in accordance with Order ECOC2008134R / Bleue-1 – dated March 23, 2020. This coupon will be sent to you within 3 days upon request for cancellation. These conditions are valid until September 15, 2020 and under the conditions specified by the order.
  2. For our guests who wish to book a stay from May 11, you can benefit from the special free carry-over offer up to 72 hours before your arrival on our booking engine.
  3. For our guests who wish to book a standard offer, our general cancellation conditions will apply (except conditions provided by order ECOC2008134R / Bleue-1 – dated March 23, 2020).

If you have any questions, please don’t hesitate to contact us before making any hasty decisions. We will take together the best decision which will not harm anyone financially (postponement of stay, good for …).

Reinforced security measures in our guest house :

Our guest house Aux Bories de Marquay is a small structure with 5 bedrooms. They are all separate from each other and each of them has private access. The common areas are ventilated and the distancing measures can be fully respected. Our guests enjoy an environment of greenery, calm and well-being away from the crowds. Our aerial views will give you an idea of ​​the environment.

Regarding catering, our traditional buffet breakfast no longer needs to be. We will offer an individual service to the plate while respecting the distancing measures, with always a wide choice of products. Likewise, we will continue to offer our evening suppers for those who wish to dine in peace.

The cleanliness at Les Bories de Marquay is obvious, as underlined by the opinions of the guests who stayed with us. We clean the rooms and common areas every day. At each departure, the rooms and bathrooms in their entirety are cleaned and disinfected. We will further strengthen our cleaning protocols by disinfecting all surfaces likely to be (handles, switches, furniture surfaces …).

The cleaning of room linen (sheets and towels) is provided by an industrial laundry for which cleanliness is a profession.

So rest assured, Aux Bories de Marquay we do everything to make you feel safe and that you have a free spirit to fully enjoy your holidays in Périgord.

We would like to have a warm thought with regard to all those who are confined as well as, of course, to all the nursing staff who are on the front line.

Take care of yourself and your loved ones and look forward to welcoming you soon at Aux Bories de Marquay. And to make it as fast as possible, STAY AT HOME!

Nathalie & Eric

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